Emergency Line (E-Line) Volunteers

After-hours Emergency Line (E-Line) Volunteers!

Emergency Line (E-Line) Volunteers answer WildCare's After-hours Emergency Line from 5 - 9pm on a regularly-scheduled 4-hour shift. Our E-Line Volunteers make a real difference for wildlife!

E-Line Volunteers provide help and support for members of the public facing a wildlife situation of concern.

All training is provided, but qualified applicants must have excellent customer service skills (the job requires both patience and empathy), and an interest in learning how to help callers navigate wildlife emergencies.

You'll answer the Emergency Line from your own cell phone (the line will be forwarded, or you will log into the 8x8 app to answer calls) and you will answer and provide assistance to callers from 5pm until 9pm.

Although you will be on "your" shift on the same evening every week, the number of calls you handle will vary significantly between seasons. During Baby Season, you'll get between 5 and 15 calls per shift. During the winter, you may only get one or two. But no matter how many calls you field, you'll be making a real difference for wildlife!

To Apply

WildCare’s E-line volunteer application for 2023 is open!

All E-line volunteers are required to attend the 2023 WildCare Wildlife Hospital Volunteer Orientation, which will take place via Zoom on Wednesday, February 1, 2023, 6pm to 8pm. Please mark your calendar!

This exciting volunteer position requires a 4 hour per week commitment for a minimum of 8 months, March 1st through September 30th (although absences for vacations, emergencies, and illnesses are all acceptable).

Zoom details for the orientation will be available closer to the orientation date. There are additional trainings that E-line volunteers must also participate in.

E-Line Volunteers must commit to answering calls on their regularly-scheduled shift(s) for at least one year.

Questions? Please email the Volunteer Department at volunteer@discoverwildcare.org.